Shipping & Payments

The following conditions apply:

Delivery takes place domestically (Germany) and to the following countries: Europe, European Union, Switzerland, Asia, Africa, Japan, Australia, New Zealand, North and South America, United States of America, Canada.

Shipping costs (including VAT) Domestic deliveries (Germany):
We do not charge shipping costs.
Deliveries abroad:

European Union:

up to 10.00 kg = 20.00 €

over 10 kg up to 31.5 kg = 30 €

Europe, Switzerland, Great Britain

up to 10.00 kg = 35.00 €

over 10.00 kg up to 20.5 kg = 50.00 € up to 31.5 kg = 56.00 €

Asia, Japan, Africa: up to 10.00 kg = 62.00 €

over 10.00 kg up to 20.00 kg = 101 € up to 31.5 kg = 132 €

Canada, North and South America, United States of America: up to 10.00 kg = 62.00 €

over 10.00 kg up to 20.00 kg = 101 € up to 31.5 kg = 132.00 €

Australia, New Zealand

up to 10.00 kg = 62.00€ over 10.00 kg – 20.00 kg = 101.00 €

When sending bulky goods (forwarding) abroad, we charge as follows: Germany
iloxx Transport -EURO pallet -150 kg/dimensions in cm 120x80x150 = 175,00 €

European Union

iloxx Transport -EURO pallet – 150 kg/dimensions in cm 120x80x150 = 675.00 EUR

Bulky goods are marked as such in the item description.

delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1-3 days, and for international deliveries within 5 - 7 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.

If you pick up the goods yourself, we will inform you by email about the availability of the goods and the collection options. In this case, no shipping costs will be charged.

Accepted payment options

- Cash on pickup
– Prepayment by bank transfer – Payment via Amazon Pay

Via PayPal Checkout:
– Payment via PayPal
– Payment via PayPal Express
– Payment by credit card
– Payment by SEPA direct debit
– Payment by installment purchase
– Payment via Sofort/Sofortüberweisung (via Klarna) – Payment via giropay

Via PayPal:

– Payment via PayPal
– Payment via PayPal Express – Payment by credit card
– Payment by SEPA direct debit – Payment by installment purchase

If you have any questions, you can find our contact details in the imprint.